JeetCity Privacy Policy

This Privacy Policy governs the collection, processing, protection, systematisation, disclosure and deletion of personal data submitted by users of the JeetCity platform. All personal data is handled in accordance with applicable Australian privacy laws, and its use requires the explicit consent of the individual concerned. The document outlines the obligations of the operator and the rights available to users regarding their information. Users are encouraged to read this policy carefully before accessing any services offered through the platform.

JeetCity collects personal data from users for the purpose of delivering its online casino and sportsbook services, maintaining accounts, processing transactions and fulfilling regulatory obligations. The types of information collected may include full name, date of birth, residential address, contact details, payment information and identity verification documents. Technical and organisational security measures are in place to prevent unauthorised access, loss or misuse of personal data. Users retain rights over their information, including the right to access, correct and request deletion of their data. All data handling practices are designed to align with the obligations set out under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Personal data collected through the platform is used for the following purposes:

• Establishing and managing user accounts;
• Processing deposits, withdrawals and other financial transactions;
• Improving the quality and functionality of services offered;
• Conducting marketing and promotional communications where user consent has been obtained;
• Performing analytics to understand user behaviour and enhance platform performance;
• Meeting regulatory and legal compliance requirements, including anti-money laundering (AML) and responsible gambling obligations.

All data processing is conducted on a lawful basis, with transparency as a core principle. Personal information is not used for any purpose beyond those disclosed in this policy without prior user consent.

Personal data is gathered through multiple sources and methods, including:

• Information provided directly by users during registration, account verification or when contacting support;
• Data submitted through platform forms, surveys or promotional participation;
• Information collected automatically during site use, such as IP addresses, browser type, device identifiers, session data and browsing behaviour via cookies and similar technologies;
• Data obtained from third-party verification services used for identity and age confirmation.

All personal data collected is processed strictly in accordance with this Privacy Policy. Disclosure to third parties occurs only within the bounds of this document and applicable Australian law, and never for purposes unrelated to the delivery or improvement of services.

User personal data is not sold, traded or shared with unrelated third-party companies without the explicit consent of the individual concerned. Exceptions apply only in circumstances where disclosure is necessary to protect the rights, property or safety of users, the operator or the general public. Specifically, data may be disclosed in the following cases:

• To regulatory authorities, law enforcement agencies or government bodies when required by Australian law or a valid legal order;
• To payment processors, identity verification providers and other service partners directly involved in delivering platform services;
• To fraud prevention agencies or dispute resolution bodies where an investigation or claim is in progress;
• In connection with a business transfer, merger or acquisition, where user data forms part of the transferred assets.

In all such cases, disclosure is limited to the minimum information necessary and is subject to confidentiality obligations.

Users have the right to access, review, correct and update the personal data held in connection with their account. Requests for data correction or deletion can be submitted through the platform’s customer support channels. Upon verification of the user’s identity, the relevant information will be updated or removed in accordance with applicable obligations. Where payment data is involved, processing may require the involvement of authorised electronic service providers, and users consent to this when submitting financial information. The platform treats all access requests with priority, and user privacy and account security are maintained throughout the process.

Certain platform services, including deposits, withdrawals and other financial transactions, are facilitated through third-party payment systems and electronic service providers. By accepting this Privacy Policy, users voluntarily consent to the sharing of relevant personal and financial data with these providers to the extent necessary for transaction processing. The platform takes reasonable steps to ensure that all third-party payment partners operate under confidentiality obligations and adhere to data protection standards consistent with this policy. Users are advised to review the privacy practices of any payment provider they engage with, as those providers operate under their own separate terms.

The platform is intended solely for users aged 18 years and over. All prospective users are required to confirm their age during registration, and identity verification processes are in place to support this requirement. The operator acknowledges that it cannot always independently determine a user’s age without supporting documentation. If a parent or legal guardian believes that a minor has registered an account or provided personal data without authorisation, they may contact the support team to request the immediate deletion of the account and all associated data. Upon receipt of such a request, the platform will take reasonable steps to verify the claim and remove the relevant information without undue delay.

Personal data collected through the platform may be transferred to and processed in countries other than Australia, where the operator, its partners, affiliates or service providers maintain operations. By using the platform and accepting this policy, users consent to such international transfers of their personal data. The operator takes reasonable steps to ensure that all agents, affiliates and third-party partners who receive personal data in other jurisdictions are bound by appropriate confidentiality obligations and data protection standards. Where required by applicable law, additional safeguards such as contractual protections are applied to cross-border data transfers.

The legal disclaimer within this Privacy Policy functions to define and, where applicable, limit the scope of certain provisions, creating a specific legal framework governing the relationship between the operator and the user with respect to personal data. This framework applies upon the user’s acceptance of the Privacy Policy, whether that acceptance occurs through signing, ratification, formal acceptance or accession to the terms. Users are advised to read all provisions carefully, as acceptance constitutes a binding agreement to the terms set out herein. The current version of this policy supersedes any prior versions and takes effect from the date of publication.

Cookies are small text files stored on a user’s device when they visit the platform. The platform uses cookies for the following purposes:

• Collecting usage statistics to understand how the site is accessed and navigated;
• Analysing user behaviour to identify areas for service improvement;
• Personalising the user experience based on preferences and previous activity;
• Supporting platform functionality and performance optimisation.

Cookies placed by the platform are stored for a period of up to one year unless cleared by the user beforehand. Users may manage or disable cookies through their browser settings; however, doing so may affect the availability or functionality of certain platform features.

Full acceptance of this Privacy Policy is a condition of using any services provided through the platform. By registering an account or continuing to use the platform, users confirm that they have read, understood and agreed to the terms set out in this document. The current version of the Privacy Policy takes precedence over all previous versions. The operator reserves the right to update this policy at any time, and continued use of the platform following any update constitutes acceptance of the revised terms. Users are encouraged to review this document periodically to remain informed of any changes.

Personal data may be shared with third parties in accordance with the terms of this policy and applicable Australian law. Such sharing may occur in the following circumstances:

• To facilitate the resolution of disputes arising in connection with platform services;
• To fulfil contractual obligations with service providers, payment processors or technology partners;
• Where required by regulatory bodies or law enforcement as part of a legal process.

Third parties who receive user data are typically identified on the platform or, where not listed, the operator specifies the purpose and scope of the data transfer at the time of sharing. By providing personal data and accepting this policy, users consent to the transfer of their information to third parties as described above. All such third parties are required to handle user data in a manner consistent with applicable privacy standards.

The platform may contain links to external websites operated by third parties. These external sites maintain their own privacy policies and data collection practices, which are independent of this document. The operator bears no responsibility for the privacy practices, content or data handling of any third-party website accessed via a link on the platform. Users should exercise caution and review the relevant privacy policy of any external site before submitting personal information or engaging with its services.